Welcome to the Funeral X Podcast
Funeral X Podcast
Conversations about Funeral Service
Lori Salberg is back to announce the winners of Performance Tracker‘s 2021 Excellence in Customer Service Awards. Lori explains the criteria and …
Guest Nelson Thulin joins Funeral X to explain the benefits of Employee Incentive Compensation Plans and what factors should be considered when …
Jake reflects on his thought process and then the writing, publishing and promotion of his book: Staying Alive In The Funeral & Cemetery …
Guest Vince Roberge of Johnson Consulting Group talks through the process of strategic planning for funeral homes. He shares the best practices when …
As a follow-up to the previous Google Ads episode, Rob breaks down the structure of a Google Search Text Ad and his strategy when writing those ads. …
Rob shares his strategy in setting up Google Ads (formerly AdWords) campaigns for Funeral Homes and Cremation Providers who are trying to attract …
Lori is back with Jake and Rob in this episode and as the Co-Chair of the ICCFA Convention, she gives an overview of the event. Jake and Rob both talk …
In this special Funeral X episode Rob interviews ICCFA Keynote presenter, Mark Scharenbroich, about his presentation: Nice Bike – Making Meaningful …
Jake shares his insights and study of Customer Service and the approach he and the team at Johnson Consulting take to improve customer service …
Rob shares the back story of how he helped Jeff and Steve Murphy start and grow their online cremation business to a very successful exit. Rob …
